MKT Software understands that our customers are highly concerned about how their personal information provided to us is kept confidential and used during their experience with our products. Therefore, MKT Software is committed to ensuring that this information is completely secure. Moreover, MKT Software ensures the reasonable use of customer information to provide the best quality service to our customers.
I. Purpose and Scope of Information Collection
To register for using MKT Software, customers must create an account and provide some information such as: Name (individual, organization, business), email address, contact person, phone number, and some other information. This data helps us accurately identify customer information to grant the right to use our software products and services. Additionally, this information allows MKT Software to contact and provide timely support to customers throughout their use of our products and services.
II. Scope of Information Use
MKT Software commits to using customer information only to:
- Manage and grant the right to use MKT Software products and services.
- Contact and notify customers of updates and changes to products and services.
- Send notifications inviting customers to upgrade products or renew services when their service usage is about to expire.
- Conduct post-sale care and support activities.
- Resolve complaints and disputes.
- MKT Software commits not to share customer information with any third party except when requested by competent state authorities.
III. Information Storage Period
Customer information is essential input data for MKT Software to provide and manage the right to use our software products and services. Therefore, customer information will be stored throughout our operational period.
IV. Commitment to Protecting Customer Personal Information
- MKT Software is committed to always striving to use the best measures to secure customer information, ensuring that this information is not stolen or disclosed unintentionally.
- MKT Software commits not to share, sell, or rent customer information to any third party.
V. Contact Information of the Information Collection Unit
Address: Floor 4, Stellar Garden Building, 35 Le Van Thiem Street, Thanh Xuan District, Hanoi, Vietnam
Hotline: +84.982.674.550
Mail: mktsoftware.io@gmail.com
